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Frequently Asked Questions

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All questions asked by Customers

When you place your order on our website, your purchase is confirmed and registered in our system. Within 3 days of your purchase, our team contacts you via phone call or email in order to finalize your order.
For orders in Jordan, it takes between 3-7 business days, depending on the production time of the product. For international orders, it takes 5-10 business days.
Yes, Souq Fann provides international shipping worldwide.
Yes, the cash on delivery service is available, but it is limited to customers inside Jordan only.
Currently, Souq Fann doesn’t offer any coupons, however, discounts and sales are available during specific seasons on a wide range of products.
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